Oferta de Empleo, personas que dominen el Inglés

COUNTRY CASEWORK MANAGER
BRITISH CONSULATE GENERAL IN MADRID AND AGE CONCERN
PARTNERSHIP PROJECT
The British Consulate General in Madrid has joined forces with Age Concern/Help the Aged UK and Age Concern España in an innovative Partnership Project. This is an exciting and significant development, which will provide a more strategic, structured and holistic approach to the provision of support for older British Community living in Spain. We are looking for a dynamic professional to head up this cutting edge project aimed at providing the best quality of service possible.
Spain is the Foreign & Commonwealth Office's (FCO) busiest and highest profile consular operation in the world and is at the forefront of modernising the FCO's approach to assisting British nationals resident abroad. Through this Partnership Project we are pooling resources and expertise to provide a seamless service designed to address the needs of older British nationals resident in Spain. Based in, and directly line-managed by, the British Consulate-General in Madrid, the Country Casework Manager will report to a Steering Committee made up of representatives of the three partners involved in the project. This is a fantastic opportunity for a self-starter who has a real commitment to, and understanding of, the needs affecting British nationals living in Spain. Full induction and training will be provided for the successful candidate.
Responsibilities of the position
· strategic direction and management of a Spain country-wide Casework Service and helpline (INFOLINE) aimed at supporting vulnerable older British nationals in need
· remote management of two part-time INFOLINE/Casework Support officers (one based in Palma the other in one of the British Consulates in Spain)
· recruitment, training and co-ordination of over 50 Age Concern volunteers providing a high quality casework service across Spain
· strategic development of relationships with key stakeholders at a national level in the NGO and public service arena in Spain and the UK
· fundraising and budget management
· set and disseminate Country Casework best practice and guidelines for use with volunteers and with other NGOs
· awareness raising and campaigns around issues affecting older British residents in Spain
· tracking, reporting on and addressing emerging trends relating to older people residing abroad .

Skills and abilities
· excellent communication, influencing and interpersonal skills
· a firm grasp of the issues affecting, and support available for British nationals living in Spain
· a good knowledge of the NGO and public service sectors in Spain and the UK
· strong management and leadership skills, a good team player, proactive initiative-taker
· dynamic, discreet, calm, resilient and a decision maker - ability to work under pressure with competing priorities
· good analytical and management information skills
· Fluent English and good Spanish and good IT skills
· Exposure to managing multi-donor budgets, working with and managing volunteers and casework, managing public information campaigns, experience of working in multi-stakeholder networks and environments and inter-agency working would all be a distinct advantage
Employment Terms: the successful candidate will be subject to security clearance and reference checks carried out by the British Embassy. Working hours are 0800-1600 Monday to Friday.
Start date: September 2009
Starting Salary: €31,397 gross pa
Income Tax: The British Embassy is a Diplomatic Mission with tax exempt status and does not collect taxes for other States. Employees of the British Embassy are responsible for payment of Spanish income tax at the legally required rate, and make their own arrangements for doing so.
Social Security: the successful candidate will be enrolled in the Spanish State Social Security Scheme and will not therefore be entitled to any gratuity from the Embassy/Consulate based on gross annual salary.
Applications: Applicants interested in this position should submit by email their CV and a covering letter to the British Embassy at rrhh@fco.gov.uk indicating the reference CCM0709 in the email subject line by 24th August. Short-listed candidates will be invited to attend an interview in Madrid on 2nd September. Those not contacted by 26th August should assume their application has not been successful.


(ESTA OFERTA DE EMPLEO ESTA DIRIGIDA A TODAS AQUELLAS PERSONAS QUE DOMINEN INGLES).